Help Me Help You - An Ed Tech Jerry Maguire Moment
Asking Better Questions When CollaboratingI have noticed this pattern when working with my client-teachers. It's this way that some folks ask questions that, even though everyone is on the same side that, all trying to be great collaboration-worker-bees, seems to actually obfuscate the goal or objective. It also tends, if left uninvestigated, to achieve suboptimal solutions.
So I thought I would write a little thought-piece to help my teachers help me to help them. I would like to suggest a shift in a certain habit of mind that I see sometimes.
- What the teacher actually said: How do I use (name of product I've never heard of) to wirelessly get my PC laptop up onto the TV. I asked (name of IT guy) but he said the district doesn't support that.
- What the teacher actually wanted: After I move my desk to the back of class
<away from the TV> can you help me find a way to display my laptop on the TV.
- What the teacher actually said: How do my kids insert bar graphs or charts in Google Docs on the iPad.
- What the teacher actually wanted: I want my kids to continue to write about and chart their fluency progress in a graphic sort of way on their iPads. We've been doing it in Pages, but I want to use Google Classroom and I think it has to be done in Google Docs to use Classroom.